Lizom Pro Ltd · Direct-to-consumer · Europe

Lingerie, clothing and skincare, direct to you.

Lizom Pro Ltd designs women's essentials, buys and holds its own stock, and ships every order from fulfilment centres inside the European Union. This site presents the company and the way it works.

  • Own inventory
  • EU fulfilment
  • 14-day returns
  • Secure payment

The route of an order

From our shelves to your door.

No dropshipping, no marketplace. We own what we sell, and every parcel follows the same short path.

  1. 01 — Sourcing

    Partner workshops

    Finished goods from a small group of partner workshops in Europe and Asia, checked against our specifications before they ship to us.

  2. 02 — Our stock

    Inventory we own

    We buy inventory outright. Every product on this site is physically in stock and owned by Lizom Pro Ltd.

  3. 03 — EU fulfilment

    Picked and packed in the EU

    Stock is stored at third-party fulfilment centres inside the European Union, where orders are picked, packed and handed to carriers.

  4. 04 — Your door

    Tracked delivery

    Tracked delivery in 2 to 5 business days across the EU. If it is not right, you have 14 days to send it back.

The process

Eight steps, every piece.

From a roll of fabric to a doorstep, this is what happens to every product we sell. Nothing is skipped, and nothing is handed to a marketplace.

  1. A roll of fabric with a marker tagStep 01

    Sourcing

    Fabrics and formulas are chosen first. Suppliers work from our specifications, not the other way round.

  2. A specification sheet with swatches and a measurement scaleStep 02

    Specifications

    Every product has a written spec: materials, measurements, packaging and labelling. It travels with the batch.

  3. A checklist under a magnifying glassStep 03

    Batch inspection

    Each delivery is checked against its spec before it is accepted into stock. What fails goes back.

  4. Shelving units stacked with boxesStep 04

    Own inventory

    Lizom Pro Ltd buys stock outright. Nothing on this site is dropshipped or listed without being on a shelf.

  5. A warehouse building with a ring of twelve starsStep 05

    EU warehousing

    Inventory sits in third-party fulfilment centres inside the European Union, close to the customers it is for.

  6. An open parcel with a barcode scanner above itStep 06

    Pick and pack

    Orders are picked, scanned and packed by our fulfilment partners, with a tracking number created at the same time.

  7. A delivery route from a warehouse to a home, with a van on the wayStep 07

    Tracked delivery

    Carriers deliver in 2 to 5 business days across the EU and 3 to 7 to the UK. Customers follow every parcel.

  8. A sealed parcel with a return arrow and a calendarStep 08

    Returns

    14 days to change your mind. Returns are received, checked and refunded within 14 days of arrival.

Illustrations show the process, not the products. Product descriptions on this site state materials, formats and intended use only; no performance or health claims are made for any product. This website does not sell online.

How we operate

Built like a company, not a storefront.

Five things that stay true whether you are a customer, a partner or a bank checking that we are who we say we are.

  1. 01

    Registered and accountable

    Lizom Pro Ltd is a private limited company registered in England and Wales. Our company number, registered office and contact email are on every page of this site, and our directors are listed on the public Companies House register.

  2. 02

    Sourcing on our terms

    We work with a small number of partner workshops and specify fabrics, formulas and packaging ourselves. Every batch is checked against those specifications before we accept it into stock.

  3. 03

    Inventory we own

    We buy stock, not just listings. Nothing on this site is dropshipped. If a product is shown, it is on our shelves and owned by Lizom Pro Ltd.

  4. 04

    Fulfilment inside the EU

    Orders are picked and packed by third-party fulfilment partners inside the European Union, so EU customers pay no import duties and parcels arrive in days, not weeks.

  5. 05

    Payments and policies you can read

    Card and wallet payments are processed by PCI DSS certified providers. We never see or store card details. Delivery, returns and privacy terms are published in full and written to be read.

In numbers

Facts, not slogans.

Only figures we can stand behind. No customer counts, no review scores we did not earn yet.

Days to change your mind, from delivery
14
EU countries served, plus the United Kingdom
27+1
Of inventory owned by Lizom Pro Ltd
100%
Product categories, all under one company
4

Delivery

Tracked shipping from EU fulfilment centres. 2 to 5 business days across the EU, 3 to 7 to the UK. Delivery costs are always shown before payment.

Returns

14 days from delivery to return any unworn item with its hygiene seal and packaging intact. Refund within 14 days of receipt.

Secure payment

On our sales channels, payments are handled by PCI DSS certified providers. Card details never touch our servers.

A person answers

Write to hello@getlizom.com. We reply within two business days, in English or French.

Shipping to

  • France
  • Germany
  • Italy
  • Spain
  • Netherlands
  • Belgium
  • Austria
  • Portugal
  • Ireland
  • Sweden
  • Denmark
  • Finland
  • Poland
  • Czechia
  • Greece
  • Luxembourg
  • Croatia
  • Romania
  • Hungary
  • Slovakia
  • Slovenia
  • Estonia
  • Latvia
  • Lithuania
  • Bulgaria
  • Malta
  • Cyprus
  • United Kingdom
  • Own inventory
  • Written specifications
  • Batch inspection
  • EU fulfilment
  • Tracked delivery
  • 14-day returns
  • PCI DSS payments
  • A person answers
  • Registered in England and Wales

Get in touch

Questions? Ask a person.

A question about a product, a wholesale or partnership enquiry, a press request, or documents for a compliance review. Write to us and a member of the team replies within two business days.